Overview
The Certified Medical Assistant / Registered Medical Assistant provides essential clinical and administrative support within the pediatric practice, ensuring efficient patient flow and high‑quality care. This role supports physicians and nursing staff during examinations and treatments, facilitates clear communication with families, and upholds the smooth, organized operation of the office to enhance the overall patient and family experience.
Qualifications
- Certified Medical Assistant (NCCT) – National Center for Competency Testing
- Certified Medical Assistant (CMA) – American Association of Medical Assistants
- Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
- Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association
- Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals
- Basic Life Support (BLS) – American Heart Association (required within 30 days)
- Registered Medical Assistant (RMA) – American Registry of Medical Assistants (ARMA)
- Registered Medical Assistant (RMA) – American Allied Health (AAH)
- Education: High School Diploma or GED
Responsibilities
- Rooming patients: collect chief complaint, family, social, surgical history, and complete medication reconciliation
- Conduct telephone interactions with patients, families, pharmacies, and healthcare facilities per department protocols
- Gather and maintain patient information via telephone following department policies
- Perform administrative tasks: check‑in/check‑out, prior authorizations, scheduling, benefits verification, referrals, and testing coordination
- Assist with office procedures per department competencies
- Perform procedures such as catheterizations, bladder scans, suture/staple removal, cast application/removal, and point‑of‑care diagnostic testing
- Read negative TB skin tests or direct patients to nursing staff when results appear positive
- Provide written instructions for procedures, medications, and follow‑up per provider direction
- Retrieve and provide condition‑specific education from approved sources per provider orders
- Administer medications per provider order
- Assist with prescription refills per department protocols
- Call medications into pharmacies, notify patients of refills, and document in the EMR
- Maintain competencies for point‑of‑care testing, equipment handling, and specialty skills
- Administer immunizations, PPD tests, nebulizer treatments, and oral medications for patients age 0–21
- Obtain vital signs (weight, height, BP, pulse ox, pulse) for patients age 0–21
- Assist with in‑office procedures such as toenail removal, lesion removal, and circumcision
- Complete in‑office medication reconciliation for all prescription and OTC medications
- Assist with physical form completion
About Us
Find it here.Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Compensation and Benefits
The compensation range for this position is $18.33per hour - $29.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.